Privacy Policy

Depending on how you interact with us, we may collect the following categories of information:

A. Personal and Contact Information

This may include:

• Full name
• Email address
• Mobile/contact number
• Residential or correspondence address
• City, state, and country
• Date of birth, where required
• Any other information voluntarily provided by you

B. Project and Transaction-Related Information

Where applicable, we may collect information relating to your interest in our projects, including:

• Project or property preferences
• Budget or investment requirements
• Property requirements
• Details relating to enquiries, bookings, or transactions
• Payment or transaction-related information where applicable

C. Technical and Online Information

When you visit or interact with our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website pages visited
• Date and time of visits
• Referring website or source
• Website interaction and usage information
• Cookies and similar tracking technologies

D. Communication Information

We may collect information relating to communications between you and Kundan Spaces, including information contained in:

• Emails
• Telephone calls
• WhatsApp communications
• SMS or other electronic communications
• Enquiry forms
• Website chat or other communication channels

E. Information from Third Parties

Where permitted by applicable law, we may receive information about you from our authorised sales partners, channel partners, marketing agencies, service providers, or other third parties who assist us in providing our services and managing project enquiries.

We collect and process your information for legitimate business purposes, including:

• Responding to your project or property enquiries.
• Providing information about our projects, properties, services, and offerings.
• Assisting you with site visits, sales enquiries, bookings, and related processes.
• Understanding your property requirements and preferences.
• Maintaining internal records.
• Improving our products, services, projects, website, and customer experience.
• Managing customer relationships and communications.
• Conducting market research and analysing customer preferences.
• Sending information about relevant projects, launches, offers, events, or other services that may be of interest to you.
• Carrying out our obligations under agreements or transactions entered into with you.
• Preventing fraud, misuse, unauthorised access, or other unlawful activities.
• Complying with applicable legal, regulatory, and governmental requirements.
• Protecting the rights, property, and interests of Kundan Spaces and its customers.

By submitting your contact details through our website, enquiry forms, landing pages, or other digital platforms, you consent to Kundan Spaces and its authorised representatives contacting you regarding your project enquiry, property requirements, projects, products, services, offers, events, and related information.

Depending on the communication channel and applicable requirements, we may contact you through:

• Telephone calls
• SMS
• WhatsApp
• Email
• RCS or other electronic communication channels

Where applicable, by submitting your details, you acknowledge and consent to receiving such communications, including communications relating to project inquiries and sales.

If you have provided your details in connection with an enquiry, you may continue to receive communications necessary to respond to or manage that enquiry, subject to applicable law.

You may request to stop receiving promotional communications at any time by contacting us through the details provided on our website.

Kundan Spaces may share your information with authorised third parties where reasonably necessary for the purposes described in this Privacy Policy.

These may include:

• Authorised sales and channel partners
• Marketing and advertising agencies
• Technology and website service providers
• CRM and customer relationship management service providers
• Communication and messaging service providers
• Payment and transaction service providers, where applicable
• Professional advisers and consultants
• Government authorities, regulators, law enforcement agencies, or other parties where required or permitted by applicable law

We expect third parties processing personal information on our behalf to maintain appropriate confidentiality and security measures.

We do not intend to sell your personal information as a standalone commercial asset.

Kundan Spaces is committed to protecting the personal information entrusted to us.

We take reasonable physical, technical, organisational, and managerial measures designed to protect your information against:

• Unauthorised access
• Unauthorised disclosure
• Alteration
• Loss
• Misuse
• Destruction
• Unauthorised transmission

We also expect our authorised service providers and third parties who process information on our behalf to implement appropriate security measures.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our digital properties.

A cookie is a small data file that may be stored on your device when you visit a website.

We may use cookies and similar technologies to:

• Understand website traffic and usage.
• Identify frequently visited pages.
• Improve website functionality and performance.
• Remember certain preferences.
• Understand user interactions with our website.
• Measure the effectiveness of our marketing campaigns.
• Provide more relevant content and communications.

The information collected through cookies may be used for statistical, analytical, operational, and marketing purposes.

Most web browsers allow you to control or disable cookies through their settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.

Our website may contain links to third-party websites, applications, social media platforms, or other digital properties.

Once you access a third-party website or platform through such a link, that website or platform may have its own privacy policy and terms of use.

Kundan Spaces does not control the privacy practices, content, security, or policies of third-party websites. We therefore encourage you to review the applicable privacy policy of any third-party website or platform you visit.

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to project enquiries, managing customer relationships, completing transactions, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or permanently de-identify such information, subject to applicable legal, regulatory, contractual, or legitimate business requirements.

Subject to applicable law, you may have rights regarding the personal information we hold about you.

These may include the right to:

• Request information about the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of information where legally permissible.
• Withdraw consent for certain processing activities.
• Opt out of promotional communications.
• Raise concerns regarding the processing or use of your personal information.

Requests relating to your personal information may be submitted using the contact details provided below.

Certain requests may be subject to applicable legal or regulatory requirements.

Our website and services are primarily intended for adults and prospective customers who are legally capable of entering into transactions.

We do not knowingly seek to collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

Kundan Spaces may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.

Any updated Privacy Policy will be published on this page with the revised "Last Updated" date.

We encourage you to periodically review this page to remain informed about how we collect, use, and protect your information.

By accessing, browsing, or submitting your information through the Kundan Spaces website, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, your submission of information and continued interaction with our website may constitute consent to the collection, use, processing, and sharing of your information for the purposes described in this Privacy Policy.

You may withdraw consent for processing activities where permitted by applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us through the contact details provided on the official Kundan Spaces website.